SMS Messaging Policy

18092516 Canada Inc., operating as CarcoCRM, sends one-time verification codes by SMS from the toll-free number +1 888 570 6109. This page describes that messaging programme in full.

Who we are

18092516 Canada Inc. o/a CarcoCRM
3-1124 Stellar Drive, Newmarket, Ontario L3Y 7B7, Canada
carcocrm.com · support@carcocrm.com

CarcoCRM is a business-to-business software platform used by Canadian automobile dealerships to manage inventory, customers and vehicle transactions.

What this number is used for

One-time verification codes only. A code is sent when a person needs to confirm their identity in order to open a secure page — for example, to review and respond to an offer on their vehicle.

We do not send marketing, promotional, advertising or recurring messages from this number, and we never will. There is no subscription and no campaign. Every message is a direct, immediate response to an action the recipient just took.

How consent is given

Consent is given by the recipient, at the moment they ask for a code, on a secure web page.

The page shows the phone number we hold for that person, partly masked, on a button that reads:

Text my code to (•••) •••-1234

Immediately beneath that button, before it is pressed, the page states:

If you choose to be texted, message and data rates may apply. We send one code per request, never marketing. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms.

An email option sits beside the text option, and choosing email sends no SMS at all. No message is ever sent unless the recipient presses the text button themselves.

Because that page is protected by a single-use link unique to each recipient, it cannot be opened by the public. This page reproduces its wording exactly so that our consent language can be reviewed at any time.

Where phone numbers come from

Numbers are held by the dealership the recipient is already dealing with, and are entered by that dealership or by the person themselves in the course of a transaction. We do not buy, rent, import, scrape or upload phone number lists, and we never message a number that has not requested a code.

Sample message

CarcoCRM: your one-time code to respond to your offer is 123456. Reply STOP to opt out.

Message frequency

One message per request. Codes are only sent when someone asks for one, so the frequency is entirely determined by the recipient. A typical person receives one message, once.

Opting out

Reply STOP to any message to stop all messages from this number. Reply HELP for assistance.

Please note that opting out blocks verification codes as well, because verification codes are the only thing this number sends. If you have opted out and later need a code, choose the email option on the verification page instead, or contact the dealership you are working with.

Costs

CarcoCRM does not charge for these messages. Message and data rates may apply from your mobile carrier.

Privacy

Phone numbers used for verification are handled under our Privacy Policy and our Terms of Service. Mobile numbers and consent to receive verification codes are never sold, rented, or shared with third parties for their own marketing.

Questions

Write to support@carcocrm.com or 3-1124 Stellar Drive, Newmarket, Ontario L3Y 7B7, Canada.